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FAQ
Frequently asked questions about appointments · visits, care · costs, and using our two branches
FAQ
Appointments · Visits
Can I visit without an appointment?
TLC is by appointment only, so we can give each patient enough time for consultation and testing. Please book in advance by phone or on Naver. (Cheongdam 02-3444-0101 · Bundang 031-607-1001)
What are your hours?
Start times differ by department. On weekdays, Pediatrics is open 09:00–19:00 and Internal Medicine 10:00–20:00, with a lunch break from 13:00 to 14:00. Saturday hours vary by branch and are listed on each branch’s page. We are closed on Sundays and public holidays, and the Cheongdam branch is also closed every Wednesday.
When are you closed? Are you open on Wednesdays?
It depends on the branch. The Cheongdam branch is closed every Wednesday and on Sundays and public holidays. The Bundang branch has no weekday closures, is open on Saturdays, and is closed only on Sundays and public holidays.
Where are you located? How do I get there?
The Cheongdam branch is at 5F, 443 Apgujeong-ro, Gangnam-gu, Seoul, 415 m (about a 6-minute walk) from Exit 2 of Apgujeongrodeo Station on the Suin-Bundang Line. The Bundang branch is at 2F, 197 Jeongjail-ro, Bundang-gu, Seongnam-si, Gyeonggi-do (Jeongja-dong, Prugio City 2), 252 m (about a 4-minute walk) from Exit 5 of Jeongja Station on the Suin-Bundang Line and Shinbundang Line.
Is parking available?
It depends on the branch. The Cheongdam branch offers valet parking for KRW 4,000. At the Bundang branch, you can use the building’s parking lot free for 3 hours.
Which department should I visit?
TLC has two departments: Internal Medicine and Pediatrics. For weight and metabolic care, or concerns about fatigue or hormones, book with Internal Medicine. For your child’s growth or weight, book with Pediatrics. If you’re not sure, please call us.
What happens at my first visit?
① Check-in and consultation → ② Detailed tests → ③ Doctor’s consultation based on your test results → ④ Explanation of your personalized program. Your first visit includes tests and consultations and may take some time, so please allow plenty of time in your schedule.
Care · Costs
How much do the tests cost?
The Obesity & Metabolic Syndrome comprehensive test package is KRW 500,000. This flat fee covers body composition, body measurements, autonomic nervous system, vascular elasticity, ECG, metabolic syndrome blood tests, hormones, organic acid metabolic balance and immune tests. Individual tests are not billed separately.
Is it covered by health insurance?
General care and covered tests are covered by National Health Insurance. Weight management programs and procedures are non-covered (not covered by National Health Insurance). Prices for each item are posted in the clinic and explained during your consultation, and confirmed items are also posted on each branch’s page on our website.
Can I book a consultation only?
Yes, you can book a consultation only. However, we need to check your individual condition to give accurate advice, so if you also have tests done, we can give you a more detailed explanation.
Our two branches · Other
Are the Cheongdam and Bundang branches the same clinic?
TLC Cheongdam Clinic and TLC Bundang Clinic are two clinics of TLC Medical Group that follow the same approach to care. However, the programs and equipment available differ slightly by clinic, so please check the page for each branch.
Can I continue treatment I started at one branch at the other branch?
We will review your medical records and program details and then advise you on whether you can continue there. Please call us before your visit so we can prepare.
How can I pay?
You can pay by cash, credit card or bank transfer. When you pay for a program, we provide a receipt along with an itemized statement.